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FAQ

Oil boiler Grants
ECO only runs until March 2017
Home Heating Reduction Community Obligation
Main gas supply
Qualifying criteria
To apply for free assessment
Oil Boiler, Old, Broken, inefficient
Customer Contribution
Why would I choose oil Boiler for heating and cooking?
Oil Boiler suppliers
Is oil an expensive option?
How does oil purchasing syndicate work?
How often will I need to service my Oil boiler?
What warranties should I expect?
How easy is it to combine oil with alternative technologies such as solar?
Replacing an oil-fired boiler in my home, does it need to be a condensing boiler?
Can I have a domestic oil-fired boiler installed in a loft space?
If I am replacing an oil-fired appliance, can I keep my existing oil storage tank?
What is The Green Deal 'Golden Rule' ?
What are the benefits of Cavity wall insulation?
What is cavity wall insulation?
How will the cavity wall insulation be insulated?
Do I have to do any thing before the insulation?
Does the technician have to come to the house?
Is there much mess?
How do I know the walls are full?
What about filling holes?
But my house has painted areas?
What if there is damp?
How long will the insulation last?
What about the ventilators that’s are in the external walls?
When will I receive the Guarantee?
Will my house be warmer?
What is the loft insulation?
What happened to the item stored within the loft?
How is the loft insulation insulated?
What happened to the store items after the insulation?
How long does it take?
Do I need to provide any thing?
Is there much mess?

Oil boiler Grants
The ECO was introduced in January 2013 to reduce the UK's energy consumption and support people living in fuel poverty. It does this by funding energy efficiency improvements worth around £1.3 billion every year. Parliament passed the Electricity and Gas (Energy Companies Obligation) Order 2012 on 4 December 2012 and it is now in effect. The ECO will run until March 2017, supporting the installation of energy efficiency measures such as Oil Boiler, Cavity Walls Insulation and loft insulation in low-income household’s areas.

ECO only runs until March 2017
Eco Scheme will rung till March 2017, under the eco scheme heating measures & insulation are the primary target to low income and vulnerable households.

Home Heating Reduction Community Obligation
The Home Heating Reduction Community Obligation (HHCRO) is a part of the ECO scheme and covers grants to help fund home improvements such as oil Boiler insulation since the scheme started in 2013 has always included oil boilers installation. There are lots of good A-rated oil boilers on the market which provide really efficient heat for the home.

Main gas supply
Over four million homes in the UK are not connected to the mains gas supply and must use other fuels to power their central heating and hot water

Qualifying criteria
Full grant depend on personal circumstance, type of the property, how it heated, the number of bedroom, actual area , Type of Benefits household receive and many other factors. All funds are provided by the major energy companies under the (ECO) Energy Companies obligation scheme. If you qualify, we can arrange home assessment free of cost. If you are interested in any of the energy efficiency measure, please fill up the online form and we will contact you with 48 working hours to arrange a free no obligation assessment

To apply for free assessment
To get free assessment of your property to see what improvements you can make and how much you could save on your energy bills. You just need to enter your postcode and answer a few simple questions to help us work out if you will be eligible for grant. We’ll get one of our friendly team to get in touch to book free assessment at a convenient time for your home. Once you have booked your free assessment then one of our expert energy assessors will visit your house to make sure your property meets the requirements of installation. This assessment is free of cost and no obligation for you to go ahead. At the end of the assessment the assessor will advise what measure can be installed to your property or will give you an exact quotation if you are the paying customer and do not qualify for any grant.

Oil Boiler, Old, Broken, inefficient
In order to qualify for a replacement oil boiler, your current boiler needs to run at less than 86% efficiency. The older the boiler is, the more likely it is that it will run less efficiently. So your boiler will need to be at least eight years old.

Customer Contribution
Full cost of a new oil boiler will be covered by the grant but In some cases you might have to contribute towards the grant if the full grant do not cover the full cost of the oil boiler

Why would I choose oil Boiler for heating and cooking?
Oil is one of the cheapest fuels available for off-gas homes and over 1.5 million homes in the UK use oil for heating. It is cleaner and easier to use than solid fuel. It’s also safe, economical, and an oil- fired range in the kitchen provides a traditional style cooker combined with efficient heating.

Oil Boiler suppliers
With oil you also have a choice of suppliers and are not tied to one company, giving you the freedom to change supplier any time you top up your supply.

Is oil an expensive option?
No, in fact oil heating is the cheapest major fuel for home heating. The price of heating oil has fallen since the end of 2013 and, as of September 2015, is at a five year low. Heating your home using oil is significantly cheaper than any alternative fuel and if you change an old, standard efficiency oil boiler to one of a condensing type, you could save over £200 more per year.

How does oil purchasing syndicate work?
A syndicate can be a good way to reduce your fuel costs, especially if you live in an off-gas area. If you have neighbours who also use oil for heating their homes or for cooking, you may be able to purchase oil more cheaply by joining or starting a syndicate. Domestic heating oil suppliers may offer a lower unit price where a number of homes within a small area agree to have their fuel delivered on the same day from a single supplier. The supplier reduces their costs because they make only one journey for multiple deliveries and may pass some saving on to you as consumers. It is worth asking your neighbours if they know of any syndicates in your local area or whether they would be interested in starting one.

How often will I need to service my Oil boiler?
You’ll need to arrange for an oil boiler engineer to service your oil boiler once a year. The service ensures that your boiler will operate at its most efficient.

What warranties should I expect?
All OFTEC Registered Companies must offer you a workmanship warranty. This workmanship warranty covers work done by Registered Technicians that is notifiable to building control. The warranty protects you in the situation where work is found not to comply with building regulations and the contractor is no longer in business to do the necessary remedial work. The warranty is valid for six years from the date the original work was completed and allows for up to £10,000 of remedial work.

 

How easy is it to combine oil with alternative technologies such as solar?
In most cases, integrating an existing oil heating system with a renewable technology is reasonably simple and can help to bring down the cost of your fuel bills as well as reducing your carbon footprint. Options include solar water heating, ground and air source heat pumps, heat recovery systems and bio-fuel conversion. For further information, read our Home Guide to Renewable energy and your oil heating system.

Replacing an oil-fired boiler in my home, does it need to be a condensing boiler?
Generally, yes. In England, Wales, Scotland, Northern Ireland, Republic of Ireland, Guernsey and Isle of Man boilers need to be of the condensing type unless your installer obtains formal exemption from OFTEC. Any engineer registered under the competent person’s scheme and registered with OFTEC will be aware of the requirements and whether an exemption may be appropriate. 

Can I have a domestic oil-fired boiler installed in a loft space?
Although oil-fired boilers of below 45kW output can be installed in a loft space, OFTEC recommends that you avoid doing so. If you intend to install an oil-fired boiler in a loft space, the installation must comply with British Standards to ensure the safe operation of the appliance, the safety of the technicians who may work on it and to protect the fabric of the building against fire and oil contamination. You will also need to consider the weight of the appliance, the potential for noise nuisance, and how you will supply oil to it.

If I am replacing an oil-fired appliance, can I keep my existing oil storage tank?
Yes, you can. When you upgrade an appliance you are not legally required to change your oil storage tank so that it meets current legislation, unless the appliance installation makes the oil tank less compliant than it might be already. But if you have a fire or pollution incident and your tank does not comply with current legislation, you may find complications with an insurance claim. We would advise that you consider upgrading your oil storage tank at the time you replace the appliance.

What is The Green Deal ‘Golden Rule’ ?

Before any work is carried out on a property under the Green Deal or ECO (Energy Company Obligation), it will be assessed to make sure it meets ‘The Golden Rule’. This rule stipulates that the cost for installation of the measures should not exceed the expected savings made on a property’s energy bills and the length of the payment period should not exceed the expected lifetime of the measures. What this means is that even though you will be paying your Green Deal loan back through your energy bills, you should still see savings on your monthly outgoings. This will safeguard customers like yourself, ensuring that you get the fairest possible.

 

What are the benefits of Cavity wall insulations?
Around a third of all the heat lost in an un-insulated home is lost through the walls. Cavity wall insulation is one of the best ways to reduce the amount of energy you need to heat your home. It could save you around £115* a year on your fuel bills. It also lower the carbon emission from your home by around 610kg* and improve the energy rating on energy performance certificate.

 

What is Cavity wall insulation?
Cavity wall insulation consist of granulate glass wool fibres, treated with inert water repellent and milled down in order for it to be blown into the cavity wall, therefore , creating a quilt-like effect around your home.

 

How will the Cavity wall insulation be insulated?
Cavity wall insulation technicians will arrive at your home and perform a pre-installation check. The installation process will be in two parts. Firstly, the technicians will drill holes in the mortar in between the bricks of your home, at specific point around each elevation. These holes will be 22MM to 25MM diameter. The insulation then will be injected in to the holes from the outside (via the machine in the VAN) taking between two to three hours for a three bed semi detached house.

 

Do I have to do any thing before the insulation?
The drilling process does create some vibration- so it would be wise to remove ornaments, particularly on external walls, for safety and peace of mind. The technicians the need to gain access all the wall, so he will need to go inside attached garage, lean to shed, conservatories etc. If you have a wall right on the boundary, you may like to mention it to your neighbour that technicians may need to go to their property
.
Does the technician have to come to the house?
The technicians must take check before and after the insulations, including any heating appliance, so it is essentials that they access inside the property.

 

Is there much mess?
The drilling process creates a little dust but the technicians will go around at the end of the insulation and they will clean your house. It is important to note however, the condition and nature of our weather can at time hamper even the most determined attempts. Please, take the time to speak with the technicians and make sure you are happy with the finished products.

 

How do I know the walls are full?
This system of Cavity wall insulation has a defined pattern of holes, which has been tested by the British board of agreement to verify that it results in a complete fill. Also, during your survey, the surveyors took measurement of your home including a depth gauge and inspections of the cavity to be filled. From these measurements the technicians know the amount of materials required to correctly fill your walls. The technicians will, therefore, check and record this data and match this against the quantity of insulation use


What about filling holes?
The technician will fill all the injection holes with mortar to match the existing as closely as possible. He will use a mix that closely matches the existing colour and texture. On pebbledash finishes, he will apply pebbles to the surface to match the existing finish. After weathering, the holes are difficult to see.

 

But my house has painted areas?
Normally, technician will paint the injection holes. Unfortunately, even if the original paint is used, it may not match due to weathering. So it may be necessary for you to consider painting the area, after the mortar has dried.
You should discuss and agree what will be done with the surveyor.


What if there is damp?
If you have any damp patches on your internal walls then they should not be insulated until the problem is sorted out. You should speak to a builder who specializes in damp prevention about this.


How long will the insulation last?
For the life of the building – the British Board of Agreement say so.

What about the ventilators that’s are in the external walls?
Ventilators supplying combustion air fuel burning appliance must be safeguarded. Similarly ventilators ground level that ventilate below timer floor must be safeguarded. The technicians will investigate them to check they are already sleeved.
If they are not, the technicians will remove then and seal around them to stop them being blocked by the insulation, Other vents, which may be redundant, such as cavity vent or vent that are in bedrooms may be closed off. The technicians should discuss these with you, so if you have any questions please ask the technicians.

 

When will I receive the Guarantee?
The guarantee you will receive is called a “CIGA” (cavity insulation guarantee agency) which guarantee workmanship and materials for 25 years. Installer will directly apply for this guarantee certificate on your behalf and it could take up to 8 weeks for this to be delivered to you after the insulation.


Will my house be warmer?
Insulation dramatically reduces heat loss through the insulated wall therefore you will be able to achieve the same temperature in you home by turning your thermostat down by a little. Your property should still achieve the desired warmth because the house will retain its temperature for longer. It is also be noted that during the summer the insulated cavity wall prevent some of the suns heat from entering the wall, there , keeping your home cooler.

 

What is the loft insulation?
Regardless though, it will be delivered into your loft sealed inside plastic package.

 

What happened to the item stored within the loft?
You must ensure al the items stored within the loft has removed before the technicians’ arrival. Such its like suitcase, small boxes etc will be moved the technicians but the technicians are not able to move either general or large amount of items. Please ring us if you not sure or need to more about it.


How is the loft insulation insulated?
The insulation is simply laid between and across the joist and the lost hatch will also be insulated.

 

What happened to the store items after the insulation?
We must stress that once the technicians have finished, the joists will not be visible and we recommend that you do not access the loft without the use of crawling board and only still if you are aware of the exact positions of the joists.
We don’t recommend replacing stored item due to this risk. However, if you do wish to replace items, then the joist should be raised and boarded placed for stored items.

 

How long does it take?
The installation should take between 1 to 2 hours to complete.

 

Do I need to provide any thing?
No, the technician’s team will have all of the equipments to carry on the work including ladder.

 

Is there much mess?
No, a small amount of dust may fall from the loft hatch, (depending how long it has been since the hatch was last opend0whihc will be velar by the crew and all packaging will be removed your home.


Book now for a no obligation survey to assess your home and see what options are available to you from our friendly and qualified staff.



How Can I Check Grant Eligibility?


Please follow the following 4 step below to check your eligibility and claim your Grants.

A Complete Form

Takes only 55 second to enter your details into the online form to calculate your grant.

B Application Processed

We will inform you once your application form has been processed.

C Free Assessment

A free no obligation assessment will ensure your property is suitable.

D Get Installation

A convenient date & time will be arranged measure to be installed at no cost.

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Apex Green is a trading style of Apex Green Limited. Our registered office can be found at 52 Stirling Road, London E17 6BT We are registered in England No. 08335815 and are authorised and regulated by the Financial Conduct Authority. FCA registration number FRN: 726986 We are a credit broker and not a lender. We offer credit facilities from a panel of lenders.